This is the initial level of support that provides users with the ability to receive the necessary assistance when working with BAS software through online services.
By signing an ITS contract, users receive: legal software updates; access to a professional ITS information system; as well as service and consulting services.
Receiving updates for application solutions (configurations) and the technology platform, as well as information about upcoming releases.
ITS Information System
The most comprehensive information resource for people working with business automation software—reference materials, methodologies, manuals, and consultations on software and legislation.
Consultation Line
Consultations with specialists from the Technical Support Service and the service company via phone and email.
FREDO DocMan
Exchange of electronic documents (invoices, work completion certificates, delivery notes, and other legally significant documents) with counterparties directly from business automation software without creating external intermediary files.
FREDO Report
FREDO Report is an integrated service with business automation software for submitting electronic reports to government agencies, managing VAT, registering tax documents (ND/CN) in the Unified Register, and exchanging them between counterparties.
Lecture
Regular seminars on legislation and its reflection in business automation software – in-person and in the format of video lectures.
Auditor Consultations
Personal written consultations from experts and auditors on accounting, tax, and HR issues, as well as assistance in drafting inquiries to the Tax Authorities.
Paktum.Counterparty
Automated filling of counterparty cards with data contained in public state registers.
RDI Service
Updating periodic regulatory and reference information in standard application solutions (configurations).
FlyDoc
Exchange of electronic documents directly from business automation software through the PTAH electronic document exchange server.
Cashalot
A service for software-based registration of payment transactions on the fiscal server of the regulatory authority.
